Revamping Legacy Applications with Modern, Agile Solutions.

”Worldteam's expertise, Ways of Working, and mastery of their craft truly set them apart. This is the beauty of partnering with them—we extend our technical capabilities seamlessly without the overhead of hiring in-house.”

Angela Bevitt-Parr
Chief Marketing Officer, AWS Australia

Overcoming Over-Engineering with High-Performing Tech Teams

At Worldteam, our mission is to integrate seamlessly with our clients’ teams to deliver expert tech solutions that eliminate barriers to growth. Our work with AWS Australia, one of the country’s leading suppliers of window and door systems, showcases our commitment to this mission.

Before we partnered with them, AWS Australia faced a critical challenge: their bespoke CMS application was visually impressive but functionally overly complex and over-engineered. They lacked the technical skills they needed to move away from this legacy application but understood that hiring in-house was tedious and problematic. Upon deciding that Worldteam was a good match for their organisation, our expert tech teams then began working to overhaul their bespoke legacy application and build a modern, open-source, well-supported application.

We had the privilege of working closely with Angela, the Chief Marketing Officer at AWS Australia, who shared her experience working alongside Worldteam. Here is her story.

“Before we partnered with Worldteam, our bespoke application was more of a showpiece than a functional asset. It was over-engineered and cumbersome, prioritising flashy design over functionality and ease of use. We were locked into a software agency that built the application years ago and did not utilise open-source options, severely restricting our ability to adapt and evolve. The complexity of managing this bespoke application surpassed the expertise of our in-house IT and marketing teams, who were unprepared to handle the challenges of overseeing such a project with an external vendor. Recognising these limitations and the need for specialised expertise and governance, we sought a partner who could not only understand our technological needs but also collaborate with us to execute this transformation.

That's when Worldteam stepped in, not just to outsource engineering resources but as true partners in our journey. From the very first meeting, their team was exemplary. At the time, all I knew was that we had a problem with our existing application, but we didn’t know what questions to ask or what our options were for solving the problem. Our outsourcing team at Worldteam then diagnosed us and defined the answer. In a short amount of time, Worldteam fully comprehended our requirements and showed a great deal of expertise in solutions engineering.

As the partnership progressed, the benefits became more and more apparent. Worldteam introduced us to an agile methodology that was new to us but perfectly suited to our needs. They have always prioritised transparency and structure, with meticulously planned sprints and meetings with complete agendas. It was easy for our team to grow accustomed to their project management processes, and the agile approach they introduced to us not only kept our delivery on track but also allowed for flexibility and real-time adjustments.

Apart from Worldteam’s transformative Ways of Working, their technical capabilities are next-level. In transitioning from our complex, outdated Content Management System to the new one they built, we witnessed their expertise firsthand. Our new design is absolutely class-leading, and the level of consideration the team has put into our work is remarkable.

Perhaps what I appreciate most is how seamlessly Worldteam integrates with our internal teams—expanding our capabilities without having to hire in-house technical people, which would have eaten up a lot of time and resources. That’s the beauty of working with an outsourced team. A lot of unique challenges presented themselves throughout our partnership, and at every stage our extended team at Worldteam has led us to come up with well-researched solutions. With a ramped up, interdisciplinary tech team alongside us, we feel confident in our continued ability to achieve our goals as a unified business team and organisation.

Working with Worldteam continuously reinforces our decision to partner with them. I was impressed with their deep understanding of what we do, how we do it, and why we do it, but their expertise, Ways of Working, and mastery of their craft make all the difference. Their approach isn’t just about filling our skill gaps—it’s about crafting a partnership that is deeply invested in our success. Looking forward, we are excited about the additional capabilities we now have, thanks to this partnership, and the continuous improvements we will achieve with Worldteam by our side.”

Angela Bevitt-Parr
Chief Marketing Officer, AWS Australia